Your Trusted Outsourcing Advisor

Virtual Assistance Minus The Hassle.

Systemized, organized virtual assistance without the micromanagement and stress.


Benefits of Outsourcing

Work mode off. Autopilot on.

Our VAs handle delegatable tasks for you so that you can focus on the things that matter.

Stay connected 24/7.

Stay in touch with your VA 24/7 and always be in the know.

Save tens of thousands.

Let your VA do the heavy lifting for you - all while saving thousands in annual staffing costs.

Tangible. Measurable. Trackable.

People can lie. Numbers can’t. With highly detailed KPIs, always know how well your VA is performing.

Systems. SOPs. Macros.

With systems and SOPs in place, your VA will have almost no room for error.

Finally Give Time To Your Family.

Our VAs have helped save our clients many hours per week. Ready to give that time back to your family?


What Makes Us Different?

Our primary outsourcing destination is Pakistan, the world’s 5th most populous country and host to the 8th largest English-speaking population on earth.

For all of our engagements, we only hire top-tier, highly-vetted candidates. All of our employees have a college education from English-speaking universities and have very high fluency in verbal and written English.

  • Highly-educated and intelligent staff
  • Friendly and courteous service
  • Excellent verbal and written English
  • Exceptional value for cost

100 %

College-Educated Staff

150 Years

Cumulative Experience


Our Step-By-Step Process

Review Our Offerings
Review our offerings to see which one is the best fit for you.
Request a Meeting
Meet with an account manager to discuss your needs and requirements.
Receive Custom Plan
We'll help you craft a custom outsourcing plan so that all our bases are covered.
We Get To Work!
We help you keep your customers happy by giving them excellent support.


We Have Answers.

Is your fee all-inclusive?

Yes! All agents are provided at a simple monthly fee that covers everything. There are never any hidden fees or “fine print” that will have you paying more than you expect.

How does training work?

Before we start working with you, your Account Manager and Team Lead for your specific project will sit down with you to understand exactly how you’d like us to communicate with your customers. We will build out an in-depth customer experience process map, scripts, and FAQs so that we can train your new staff and get them operational as soon as possible.

What if I have an issue with an agent?

If you ever have an issue with an agent, feel free to bring this up to your Account Manager and we can have a new agent trained and ready to go within 3 business days of your request.

Can I scale up or scale down as necessary?

Absolutely! We have capacity to add as many agents as needed on any project. If you need to scale up during certain temporary time periods (such as the holiday season), we can facilitate that.

What if I have special compliance demands (regulatory, data storage, etc.)?

We understand that some industries are subject to regulations and have to follow acceptable standards, such as HIPAA, PCI-DSS, SOX, and more. Before our engagement begins, we make sure that we discuss any regulatory needs with you to ensure that we are both covered.

Is Meridian BPO insured?

To make sure that our clients have an extra layer of confidence when working with us, we carry a high-limit commercial insurance policy in the rare event that something goes wrong.


Staff Worldwide


Completed Projects


Years Cumulative Experience


Satisfied clients

Get Started

Your VA is Waiting.

Looking for a full-time VA? Part-time? Contract-based? Whatever it is that you’re looking for, fill out the form below, and we’ll get back to you and see how we can help you.

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