Your Trusted Outsourcing Advisor

Lead Generation and Sales Made Fast. Easy. Simple.

Outsource leads generation and sales. Expand your business on autopilot. Save tens of thousands a year. All at once.

WHY OUTSOURCE?

Benefits of Outsourcing

Work mode off. Autopilot on.

Generate leads and revenue on autopilot. Zero micromanagement required.

Stay connected. 24/7

Stay updated with global agents 24/7 utilizing the latest monitoring technology.

Scale your teams quicker.

With junior and senior agents always on-call, we can scale up or down projects according to your needs.

Save tens of thousands.

Scale your business and generate more revenue - all while cutting down on staffing costs.

Tangible. Measurable. Trackable.

People can lie. Numbers can’t. With highly detailed KPIs, always know how well your agents are performing.

Outbound? Inbound? No bounds.

We don’t stick to one. The more, the better.

WHY US?

What Makes Us Different?

Our primary outsourcing destination is Pakistan, the world’s 5th most populous country and host to the 8th largest English-speaking population on earth.

For all of our engagements, we only hire top-tier, highly-vetted candidates. All of our employees have a college education from English-speaking universities and have very high fluency in verbal and written English.

  • Highly-educated and intelligent staff
  • Friendly and courteous service
  • Excellent verbal and written English
  • Exceptional value for cost

100 %

College-Educated Staff

150 Years

Cumulative Experience

HOW WE WORK

Our Step-By-Step Process

Review Our Offerings
Review our offerings to see which one is the best fit for you.
Request a Meeting
Meet with an account manager to discuss your needs and requirements.
Receive Custom Plan
We'll help you craft a custom outsourcing plan so that all our bases are covered.
We Get To Work!
We help you keep your customers happy by giving them excellent support.

FAQs

Questions?
We Have Answers.

Is your fee all-inclusive?

Yes! All agents are provided at a simple monthly fee that covers everything. There are never any hidden fees or “fine print” that will have you paying more than you expect.

How does training work?

Before we start working with you, your Account Manager and Team Lead for your specific project will sit down with you to understand exactly how you’d like us to communicate with your customers. We will build out an in-depth customer experience process map, scripts, and FAQs so that we can train your new staff and get them operational as soon as possible.

What if I have an issue with an agent?

If you ever have an issue with an agent, feel free to bring this up to your Account Manager and we can have a new agent trained and ready to go within 3 business days of your request.

Can I scale up or scale down as necessary?

Absolutely! We have capacity to add as many agents as needed on any project. If you need to scale up during certain temporary time periods (such as the holiday season), we can facilitate that.

What if I have special compliance demands (regulatory, data storage, etc.)?

We understand that some industries are subject to regulations and have to follow acceptable standards, such as HIPAA, PCI-DSS, SOX, and more. Before our engagement begins, we make sure that we discuss any regulatory needs with you to ensure that we are both covered.

Is Meridian BPO insured?

To make sure that our clients have an extra layer of confidence when working with us, we carry a high-limit commercial insurance policy in the rare event that something goes wrong.

75

Staff Worldwide

210

Completed Projects

150

Years Cumulative Experience

120

Satisfied clients

Get Started

We Can Keep Up. Can You?

With Us, The Only Problem You’ll Have Is Too Many Customers. Can You Keep Up?

    Need a Custom Quote?

    Please fill out this form and one of our account representatives will be in touch shortly!

    Preferred Contact Method