We’ve helped our clients save upwards of $25,000 annually per employee by outsourcing to Pakistan. Though hiring from a third-world country can be very light on the pocket, it comes with its own unique set of challenges. If you plan to make hires yourself, here’s everything you’ll need to know.
Your Ultimate Guide to Customer Service SOPs
You know if you make a customer unhappy, they won’t tell five friends, they’ll tell 5,000 friends.
Jeff Bezos
In the world we live in today, keeping your customers satisfied is more important than it has ever been. Having effective standard operating procedures (SOPs) can mean the difference between an unsatisfied customer spreading the word to 5,000 people and a satisfied customer that does business with you for life.