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Category: Customer Service

Standard Operating Procedures Customer Service

Your Ultimate Guide to Customer Service SOPs

You know if you make a customer unhappy, they won’t tell five friends, they’ll tell 5,000 friends.

Jeff Bezos

In the world we live in today, keeping your customers satisfied is more important than it has ever been. Having effective standard operating procedures (SOPs) can mean the difference between an unsatisfied customer spreading the word to 5,000 people and a satisfied customer that does business with you for life.